| 1. | When will I receive my order? |
| Shipping normally takes 3-5 working days. | |
| 2. | What are the payment methods available? |
| Payment can be made using credit card, FPX or internet bank transfer. | |
| 3. | How do I pay via Internet Bank Transfer? |
| Please refer to Internet Bank Transfer page for further information. | |
| 4. | What are the shipping rates and surcharges? |
| Shipping rates are MYR8.00 for Peninsular Malaysia and MYR50.00 for East Malaysia. Shipping surcharge might apply if the purchased goods are beyond 5kg. | |
| 5. | How do I utilize coupons and promotions? |
| Coupon code is applied during the checkout process. Promotions will be applied automatically if required conditions are met. | |
| 6. | How can I return my order? |
| Read our site return policy here and follow the instructions given. | |
| 7. | What should I do if I receive a damaged or faulty product? |
| Receival of damage or faulty product must be brought to site admin's attention immediately within 7 calendar days from the date the item is received. Please contact the site admin here. |
More questions? Contact us here.